The current generation of Vicon cameras – Vantage, Vero and Vue – are all compatible with the previous generation, the T-Series and Bonita. Note that an upgrade of the Nexus, Tracker or Blade software may be required to ensure full compatibility.
How may we help?
Updated information and downloads on Vicon products
Vicon provides on its website updated Quick Start Guides, User Manuals and other detailed information on the latest Vicon hardware and software.
Vicon Documentation
I have a problem with my measurement system
If you have an urgent problem with your hardware or software, our support team is ready to help. The next available staff member will assist you as soon as possible.
Contact us
I need new markers, tape or other accessories
The data quality is influenced by dirty or defective markers. We can provide you with markers in various sizes, adhesive tapes, reflector foil, rigid bodies, MoCap suits, etc.. Please download a full list from the Downloads section.
Order here
Technical information and advice
Do you have questions about your measuring system, like to expand it or are you planning a new laboratory? We would be pleased to advise on hardware and software, their interfaces and synchronization options.
Contact form
How we invoice support?
Support is a key element of our service, which is why we have a large team ready to assist you. Most users have a support contract that gets renewed every year. If you do not have a contract, we are also able to bill you per hour.
Contact form
Remote support via AnyDesk
We use AnyDesk to support you quickly and cheaply directly at your measuring computer. Download AnyDesk (Windows) to your computer here.
Download for Windows
Workshops and trainings
Vicon Nexus beginner and refresher training (in German) of April 2nd and 3rd – cancelled due to the current situation.
The training for advanced users will take place at the end of September 2020. Do you prefer an individual training at your location or may we support you in creating your own biomechanical models?
Just give us a call: +41 44 315 15 90
Vicon advanced Training
This two-day hardware and software course shows how to efficiently work with Vicon Nexus and answers questions of the participants' daily use. Next training will be held End of September 2020 in Kloten. Secure your place now.
Contact us
Individual training courses
Our individual training takes place either directly in your laboratory, at our premises or remotely via TeamViewer. Do you have specific questions and are you looking for an individual solution? Then we tailor-made this training for you.
Contact us
Individual model development and reports
Do you need perfectly tailored reports or want to build your own biomechanical model, e.g. for a tennis player with a racket? Our experts will develop the appropriate solution with you.
Contact us
Vicon tutorials
Here you can find a selection of the most important operation videos for Vicon Nexus 2 software.
Watch the tutorials
FAQs
- Vicon – which types of cameras are compatible with each other?
- Vicon – which camera types can measure outside in sunlight?
All the Vicon Vantage cameras (V5, V8 and V16) have built-in filters that are designed to filter out the unwanted light from the sun – ensuring that you can take the cameras outside even on a sunny day.
- Vicon – what are the recommended PC specifications?
Standard PC for a Vicon System without Reference Video:
- Intel i7 4-Core 3.2 GHz CPU
- 16GB RAM
- nVidia Quadro K600 Graphics Card
- 1 SSD 240GB hard disk for the operating system
- 1 standard 2TB hard disk for data
- Intel I340-T2 network card with 2 ports
- Win7 / Win10 Professional 64Bit
Premium PC for a Vicon System with 2 Reference Video Cameras:
- Intel i7 6-Core 3.2 GHz CPU
- 16 GB RAM
- nVidia Quadro K2200 PB, 4GB Graphics Card
- 3 x 240GB SSD hard disks (1 for Windows, 2 for video data)
- 1 x standard 2TB hard disk for data
- Intel I340-T4 network card with 4 ports
- Win7 / Win10 Professional 64Bit - Zebris – what are the recommended PC specifications?
- Intel Core i5 CPU or similar
- 4GB RAM
- Minimum 750GB hard disk
- 3D Graphics Card with 1GB GDDR RAM or more
- Graphics Card must be compatible with OpenGL 3.3
- Compatible with DirectX 9.0c
- Screen with 1024x768 pixels or more
- The Graphics Card must support the screen resolution
- One free USB port per device
- Windows 7 or 10 (64bit or 32bit), or Windows 8.1 (64bit)
- .NET4.0 - Contemplas – how to integrate the supported cameras?
- USB3: Basler Ace 1920-155 uc
– Download the drivers from the Basler homepage
- GigE: Basler 640-210gc
– Download the relevant drivers from the Basler homepage. Pay special attention to the
installation instructions for the network card!
- Download from here: https://www.baslerweb.com/de/produkte/software/ - Vicon – how can external devices be combined with the Vicon System?
DThe hardware from 3rd party providers (EMG, EEG, force plates) that have analogue output can be directly connected to the analogue input ports in the Vicon Lock+. If no analogue output exists, or if a digital integration is preferred, the Vicon Nexus software can also integrate directly with several digitally connected devices, for example from myon, AMTI, Kistler and Ergoneers. Please contact us for more details.
Downloads
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Markers and accessories – overview and price list EUR
PDF — 722kDownloads -
Markers and accessories – overview and price list CHF
PDF — 673kDownloads -
Support Offers prophysics flyer
PDF — 421kDownloads -
Prophysics training – detailed information
PDF — 715kDownloads -
TEMPLO basic manual
PDF — 939kDownloads
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